License Policy
Last updated: June 6, 2026
License Policy
Digital Key Desk keeps this page updated so customers can clearly understand the order, payment, invoice, support, refund, and digital delivery process before checkout.
License package details
- Each product page states the software title, version, edition, platform, user count, sale price, regular price, and delivery method for the selected license package.
- The customer is responsible for choosing the correct product before checkout. This includes confirming Windows or Mac compatibility, version year, edition, and required number of users.
Use of license information
- License keys, activation codes, download links, dashboard URLs, and installation instructions are intended for the purchasing customer only.
- Customers must not publish, resell, distribute, transfer, or share license delivery information unless the product terms clearly allow it.
- Customers are responsible for keeping license details secure after delivery.
Activation and compatibility
- Digital Key Desk may provide activation or delivery guidance for confirmed orders, but customers are responsible for maintaining a compatible computer, operating system, internet connection, and software environment.
- Older desktop software versions may have compatibility limits. Customers should review system requirements and business needs before purchase.
Lost or missing license details
- If a customer loses delivery details, Digital Key Desk may resend order information when the customer can verify the order number, checkout email address, and other required account details.
- Digital Key Desk may refuse to resend license details when the order cannot be verified or appears to involve unauthorized access.
License support limits
- Support is related to Digital Key Desk order delivery, dashboard access, invoice records, and reasonable activation guidance.
- Digital Key Desk does not guarantee that every third-party device, network, operating system, file, or business environment will be compatible with a selected software product.
Need order-specific help?
Contact support@qblicense.com with your order number, checkout email address, product name, and a clear description of the issue.